PRIVACY POLICY — datasync.am

Overview

datasync.am ("we", "us", "our", or "the Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.datasync.am (the "Site") and use our services, including Data Matrix code generation, business process reporting, and operational automation solutions (the "Services").

We respect your privacy and are dedicated to protecting your personal and business information. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. Your continued use of the Site after the date such revised Privacy Policy is posted shall constitute your acceptance of such amendment.

Consent and Information Collection and Use

By using our Site and Services, or by providing us with your personal and business information, you voluntarily consent to the collection, use, and disclosure of such information as specified in this Privacy Policy. When you engage with us as a user of our Services, we may ask for information that will be used to activate your account, provide the Services to you, communicate with you about the status of your projects, and for other purposes set out in this Privacy Policy.

The personal and business information we may collect includes:

Contact Information: Your name, email address, phone number, job title.
Company Information: Company name, business registration number, industry, company size, company address.
Account Information: User ID and password, which will become part of your account information.
Operational Data: Information about your business processes, production data, reporting requirements, and other materials you provide to us to facilitate the delivery of our Services. Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
Usage Data: Information about how you use our Site, products, and services.
Communication Data: Records of our correspondence with you, including inquiries, support requests, and feedback.

We use this information for the following purposes:

To provide, operate, and maintain our Site and Services, including Data Matrix code generation and business process reporting.
To improve, personalize, and expand our Site and Services.
To understand and analyze how you use our Site and Services to enhance your experience.
To develop new products, services, features, and functionality related to business automation.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes (where you have consented to such communication).
To process your inquiries, requests, and project specifications.
To create, manage, and control your account information, and to verify access rights to Services.
To assess service levels, monitor traffic patterns, and gauge popularity of different service options.
To enforce this Privacy Policy and our Terms of Use.
To respond to claims of any violation of our rights or those of any third parties.
To cooperate with legal, criminal, or regulatory investigations or proceedings.
To find and prevent fraud.
For compliance with our legal obligations as required or authorized by law.

Marketing Communications

We may occasionally communicate with you regarding our products, services, news, and events related to business automation and data solutions. You have the option to not receive marketing emails from us. We provide an opt-out function within all email communications of this nature or will cease to communicate with you for this purpose if you contact us and tell us not to communicate this information to you.

The only kind of these communications that you may not "opt-out" of are those required to communicate announcements related to the Services, including information specific to your account (such as confirmation emails), planned Services suspensions and outages. We will attempt to minimize this type of communication to you.

Sharing Your Information

We will not sell, trade, or rent your personal or business information to others. We may share information with third parties only in the following circumstances:

Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: hosting services, data storage providers, email communication services, and analytics providers. These third parties (i) shall be permitted to obtain only the personal information they need to provide the service, and (ii) are contractually obligated to protect your information to the same extent as we do, including not using it for any improper purpose.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. In such an event, personal information would be transferred as one of the business assets of the company.

Legal Requirements: We may disclose your information where required to do so by law or subpoena or if we believe, in good faith and in our sole discretion, that such action is necessary to:

Comply with a legal obligation or regulatory requirement.
Cooperate with law enforcement or regulatory investigations.
Protect and defend the rights, property, or safety of the Company, our users, or other third parties.
Prevent or investigate possible wrongdoing in connection with the Service.
Prevent a crime or protect national security.
Detect, prevent, or otherwise address fraud, security, or technical issues.
Protect against legal liability.
Aggregated Information: We may also disclose non-personally identifiable information on an aggregated, anonymous basis to our business partners, investors, potential buyers, and other third parties if we deem such disclosure, in our sole discretion, to have sound business reasons or justifications.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work more efficiently, as well as to provide reporting information.

We use cookies to:

Track user activity and which page variants a visitor has seen.
Monitor traffic patterns and gauge the popularity of service options.
Understand and save user's preferences for future visits.
Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.
Ensure that visitors see the appropriate content when they return to the Site.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Please note, however, that if you choose to set your browser to decline, delete, or disable cookies, you may not be able to access certain areas or features of our Site, and some functions may not work properly.

In addition to cookies, we or our service providers may use web beacons, pixels, and similar technologies on our Site and in email messages or newsletters. These tiny electronic images can be used to assist us in determining how many users have visited certain pages or opened messages or newsletters. However, we do not use these images to collect personal information.

Third-Party Links

The Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Their privacy policies and practices differ from our policies and practices.

Your Postings

We may provide areas on our Site where you can post information about yourself or your company, communicate with others, or upload content related to your business processes. Whenever you disclose personal or business information publicly (such as on publicly-viewable web pages), that information becomes public and can be collected and used by others, including for the sending of unsolicited messages. We cannot control who reads your posting or what others may do with the information you voluntarily post, so we encourage you to use your discretion with respect to posting sensitive information.

Your Data Protection Rights (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. datasync.am aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

The right to access, update, or delete the information we have on you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of your information in a structured, machine-readable, and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the EEA.

Your Right to Delete Personal Data

You have the right to request the deletion of your Personal Data at any time. We will remove (or request our Service Providers to erase) your personal information from our records after we receive and confirm your request. Upon request to niko@datasync.am or by phone, we promise to remove the information within one month (30 calendar days) and will provide you with confirmation once the process is over. We will try to implement the request as soon as possible.

Data Retention and Security

We will retain your personal and business information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission over the Internet, by wireless device, or over the air is guaranteed to be 100% secure. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security. We strongly recommend that you do not disclose your password to anyone. If you forget your password, we will ask you for your ID and send you an email containing a link that will allow you to reset your password. Remember that you control what personal information you provide while using the Services. You are responsible for maintaining the secrecy of your identification, passwords, and any personal information in your possession for the use of the Services. We are not responsible for, and cannot control, the use by others of any information which you provide to them.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Armenia and choose to provide information to us, please note that we may transfer the data to Armenia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Policy for Children

Our Services are directed to businesses and professionals. We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. This Policy is subject to change at any moment. Do not hesitate to contact us in case of questions regarding this Policy, including requests to exercise your legal rights.

Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to exercise your legal rights, please contact us at:

Email: niko@datasync.am

Phone: [+374 XX XXX XXX]

Address: [Your Physical Address, if applicable]